CUSTOMER ASSURANCE
Refund & Return Policy
Last Updated: August 31, 20261. Our Quality Assurance
Every AMODH car perfume is hand-checked for bottle integrity and fragrance extraction seal before dispatch. If your package arrives damaged or leaked in transit, we will issue an immediate replacement or full refund within 7 days of delivery.
2. Replacement & Return Process
To initiate a replacement or return request for a transit-damaged item:
- Take clear photos of the damaged bottle and outer packaging.
- Send an email with your order ID to Admin@garvailabs.com or message our WhatsApp team at +91 92866 52872.
- Our support desk will approve a replacement shipment within 24 hours.
3. Refund Processing Timelines
Once a refund is approved by our quality desk, the full purchase amount will be credited back to your original payment method (Credit/Debit Card, UPI, Netbanking) within 3 to 5 business days.
4. Non-Returnable Items
Due to hygiene and safety standards for personal fragrance and vehicular diffusion products, opened or used diffuser bottles where seals have been tampered with cannot be returned for non-defect reasons.